1. Is it safe and private to purchase adult products?
We take customer privacy and security very seriously. All orders are shipped in discreet packaging with no sensitive information. Your payment details are also encrypted for a safe shopping experience.
2. How long does shipping take?
Orders are usually processed within 24 hours. Delivery time varies by location but typically takes 3-7 business days.
3. What payment methods do you accept?
We accept multiple payment methods, including credit cards (Visa, MasterCard), PayPal, cryptocurrency, and bank transfers.
4. How do I choose the right sex toy?
Refer to our Sex Toy Guide for recommendations based on your preferences. If you need further assistance, our customer service team is happy to help.
5. Can I return or exchange a product?
For hygiene and safety reasons, we do not accept returns or exchanges unless the product has a quality issue. Please contact us within 48 hours of receiving your order if you experience any problems.
6. Do I need ID verification to purchase adult products?
Some countries or regions may require ID verification. Please check local regulations before making a purchase.
7. Are the materials safe?
All our products are made from high-quality materials such as medical-grade silicone and BPA-free plastic, ensuring they meet international safety standards.